TERMS OF USE
Last updated: October 26, 2026
Agreement
These terms apply to your use of the OOZEE mobile app and the oozee.co website. By creating an account or using OOZEE, you agree to them. If you do not agree, please do not use OOZEE. Apple's standard Licensed Application End User License Agreement also applies to your use of the app.
Who Can Use OOZEE
OOZEE is for business use by adults aged 18 or older. You are responsible for keeping your account and password secure, and for activity under your account.
What OOZEE Provides
OOZEE provides ready-to-send message templates and tips for tradespeople. You can also save your own custom responses. The messages are starting points. You are responsible for reviewing and adjusting anything before you send it.
Your Responsibility
You are responsible for the messages you send and for following the laws that apply to you, including anti-spam, telemarketing, consumer protection and contract laws where you work. OOZEE is not legal, financial, tax or professional advice. Tips about deposits, late fees or contracts are general information, and local rules vary. Check the rules that apply to you.
OOZEE Pro Subscription
Some responses are free. OOZEE Pro is an optional auto-renewing subscription that unlocks the full library. OOZEE Pro is billed monthly. The price is shown in the app before you subscribe.
- Payment is charged to your Apple ID account when you confirm your purchase.
- The subscription renews automatically unless you cancel at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the end of the current period.
- You can manage or cancel your subscription at any time in your iPhone Settings: tap your name, then Subscriptions, then OOZEE. Cancelling stops future renewals. It does not refund the current period.
Payments and Refunds
All purchases are made through the Apple App Store and are subject to Apple's payment terms. We cannot issue refunds ourselves. To request a refund, go to reportaproblem.apple.com or contact Apple Support.
Your Content
You own the custom responses you save in the app. You give OOZEE permission to store and display them so the app can work for you. You can delete them at any time, or delete your account.
Our Content and Permitted Use
The OOZEE response library, tips, text, design, and branding belong to OOZEE. You may use the responses in your own business communications with your customers. You may not copy, resell, republish, share or redistribute the library or any significant part of it, or use it to build a competing product, without our written permission.
Acceptable Use
Do not misuse OOZEE, interfere with its operation, try to access other users' data, or use it for anything unlawful or abusive. We may suspend or end accounts that break these terms.
Deleting Your Account
You can delete your account in the app at Account > Delete account. Deleting your account does not cancel your Apple subscription. Cancel it in your iPhone Settings first.
No Guarantee of Results
OOZEE provides communication tools to support trade businesses. Results depend on how you use them. We make no guarantee of specific financial outcomes or business results.
Availability
We work to keep OOZEE running, but we do not guarantee it will always be available or error-free. We may change, add or remove features.
Limitation of Liability
To the extent allowed by law, OOZEE is not liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, OOZEE. Our total liability to you is limited to the amount you paid for OOZEE Pro in the 12 months before the claim.
Changes to These Terms
We may update these terms from time to time. We will update the date at the top of this page and, for significant changes, notify users in the app or by email. Continued use after an update means you accept the revised terms.
Governing Law
These terms are governed by the laws of British Columbia, Canada.
Contact
For questions about these terms, contact info@oozee.co
OOZEE, Vancouver, BC, Canada
oozee.co